Last Updated: July 23, 2026

Correira Brothers Moving & Storage, Inc. (“Correira Brothers,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, request a moving estimate, book an appointment, communicate with us, use our services, or otherwise interact with Correira Brothers.

This Privacy Policy applies to information collected through our website, online forms, advertising campaigns, telephone calls, text messages, emails, appointment-booking tools, and moving and storage services.

Information We Collect

We may collect the following categories of information:

Personal Information

Personal information may include:

Full name

Email address

Telephone or mobile phone number

Residential or business address

Moving origin and destination addresses

Requested moving date

Type and size of move

Requested moving, packing, storage, delivery, or related services

Appointment information

Communication preferences

Information included in messages, forms, quote requests, or customer service inquiries

Payment and billing information when necessary to provide services

Any additional information you voluntarily provide

Moving and Service Information

To prepare estimates, schedule services, and complete relocations, we may collect:

Pickup and delivery locations

Property type

Number of rooms

Inventory or descriptions of belongings

Information about specialty items, including pianos, antiques, safes, artwork, furniture, or other valuable or oversized items

Packing, storage, white-glove delivery, commercial moving, senior moving, or other service requirements

Access information, including stairs, elevators, parking, loading areas, and building restrictions

Requested dates and scheduling preferences

Communications Information

When you contact us, we may collect and maintain records of:

Emails

SMS and MMS messages

Telephone calls

Voicemails

Appointment requests

Customer service communications

Quote and service-related conversations

Communication preferences

Opt-in and opt-out records

Calls may be monitored, tracked, or recorded where permitted by applicable law for customer service, training, quality assurance, documentation, security, and operational purposes.

Automatically Collected Information

When you use our website, certain information may be collected automatically, including:

Internet Protocol address

Browser type

Device type

Operating system

Referring website

Pages viewed

Time spent on pages

Links clicked

Form interactions

General geographic location

Cookie identifiers

Advertising and analytics data

How We Collect Information

We may collect information when you:

Visit or use our website

Complete a contact form

Request a moving estimate

Request storage or delivery services

Schedule an appointment or consultation

Call, email, or text us

Respond to an advertisement

Submit information through a social media lead form

Communicate with our customer service team

Sign a service agreement

Make a payment

Participate in a survey, promotion, or referral program

Provide information in person

Otherwise interact with Correira Brothers

We may also receive limited information from service providers that help us operate our website, manage advertising, process forms, schedule appointments, communicate with customers, and deliver our services.

How We Use Information

We may use personal information to:

Respond to inquiries

Prepare and deliver moving estimates

Schedule appointments

Confirm, manage, and complete moving or storage services

Provide residential, commercial, local, long-distance, packing, storage, white-glove, specialty-item, senior-moving, and related services

Communicate about quotes, appointments, schedules, service updates, and customer support

Send requested information

Process transactions and payments

Maintain customer and service records

Manage customer relationships

Improve our website, services, and customer experience

Personalize website content and communications

Measure advertising and website performance

Prevent fraud, misuse, or security incidents

Comply with legal, regulatory, insurance, and operational obligations

Enforce our agreements and policies

Protect the rights, property, and safety of Correira Brothers, our customers, employees, and others

We may send marketing or promotional communications only where permitted by law and consistent with the communication preferences and consent you provide.

SMS and Communications

Correira Brothers may communicate with customers and prospective customers through SMS, MMS, email, and telephone calls.

How Users Opt In

You may opt in to receive text messages by:

Entering your mobile number into one of our website forms

Checking an unchecked SMS consent checkbox

Requesting a moving estimate or appointment and expressly agreeing to receive text messages

Providing your consent during a documented telephone or in-person interaction

Initiating a text message conversation with us

Using another consent method clearly presented by Correira Brothers

SMS consent is voluntary and must be provided through an affirmative action. SMS consent is separate from general acceptance of website terms and is not assumed merely because you provide a phone number.

Types of Messages

Depending on your interaction with us, messages may include:

Moving estimate communications

Quote follow-ups

Appointment confirmations

Appointment reminders

Scheduling updates

Service notifications

Pickup or delivery information

Customer support messages

Responses to inquiries

Payment or account-related notifications

Requested information

Occasional promotional offers where you have provided appropriate consent

Messaging Terms

Message frequency may vary depending on your inquiry, appointment, service, and communication preferences.

Message and data rates may apply.

Consent to receive text messages is not a condition of purchasing any goods or services.

To stop receiving text messages, reply STOP to any message.

For assistance, reply HELP or contact us at [email protected] or (401) 543-7000.

After you submit a valid opt-out request, you may receive one final message confirming your opt-out. We will not send additional marketing text messages unless you provide new consent.

Protection of Mobile Information and Consent

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, trade, transfer, or share mobile phone numbers, SMS opt-in information, or text-message consent with third parties or affiliates for their marketing or promotional purposes.

SMS consent applies only to communications from Correira Brothers and is not transferable to another business.

Data Sharing Policy

Correira Brothers does not sell or rent personal information.

We do not sell leads or provide customer information to third parties or affiliates for their independent marketing or promotional use.

We may disclose limited personal information only when reasonably necessary to operate our business, deliver requested services, protect our rights, or comply with legal obligations.

Information may be provided to service providers that perform functions on our behalf, including:

Customer relationship management

Website hosting

Form processing

Appointment scheduling

Email delivery

Text-message delivery

Telephone and call-management services

Payment processing

Analytics

Advertising measurement

Data storage

Information technology support

Customer service support

Moving, storage, delivery, or logistics support necessary to fulfill a requested service

These providers may use information only as necessary to perform services for Correira Brothers and are not authorized to use customer information for their own marketing or promotional purposes.

We may also disclose information:

When required by law, regulation, subpoena, court order, or valid legal process

To protect the safety, security, rights, or property of Correira Brothers, our customers, employees, or the public

To investigate fraud, misuse, unlawful activity, or security incidents

In connection with a merger, acquisition, restructuring, financing, or sale of business assets, subject to appropriate privacy protections

Regardless of any other provision in this Privacy Policy, mobile information and SMS consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, scripts, local storage, and similar technologies.

These technologies may help us:

Operate and secure the website

Remember preferences

Understand how visitors use the website

Identify website errors

Improve website performance

Measure form submissions and conversions

Analyze advertising performance

Deliver or measure relevant advertisements

Prevent fraudulent or unauthorized activity

We may use analytics and advertising technologies provided by services such as Google and Meta.

Some cookies are necessary for the website to function. Other cookies may support analytics, advertising, and personalization.

You may control cookies through your browser settings. Blocking certain cookies may affect website functionality.

Where required by applicable law, we will obtain consent before placing nonessential cookies or tracking technologies.

Advertising

Correira Brothers may advertise through search engines, social media platforms, and other digital channels.

Advertising platforms may collect or receive limited browser, device, cookie, and interaction information to:

Measure advertising performance

Attribute website visits or form submissions

Limit repetitive advertisements

Build audiences based on website activity

Display advertisements that may be relevant to users

We do not provide SMS consent or mobile opt-in information to advertising platforms for their own marketing or promotional use.

You may manage advertising preferences through your browser, device settings, or the privacy controls offered by the applicable advertising platform.

Data Security Practices

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against:

Unauthorized access

Loss

Misuse

Alteration

Disclosure

Destruction

These safeguards may include access restrictions, password protection, secure systems, staff procedures, vendor controls, and other security measures appropriate to the information involved.

No website, database, communication network, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security, but we take reasonable steps to protect the information entrusted to us.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Respond to inquiries

Provide estimates and requested services

Maintain business and customer records

Complete transactions

Manage customer relationships

Document consent and communication preferences

Resolve disputes

Enforce agreements

Meet legal, tax, accounting, insurance, and regulatory requirements

Protect against fraud and security risks

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal or operational requirements.

When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it.

Third-Party Services

GoHighLevel

Correira Brothers uses GoHighLevel as a primary customer relationship management, website, funnel, form, automation, appointment-scheduling, and communications platform.

GoHighLevel may process or store information on our behalf, including:

Contact information

Form submissions

Moving estimate requests

Appointment information

Email communications

SMS and MMS conversations

Call records

Customer notes

Communication preferences

Consent records

Automation workflows

Pipeline and opportunity information

GoHighLevel acts as a service provider and data processor supporting Correira Brothers’ business operations. It is not authorized by Correira Brothers to use mobile information or SMS consent for its own marketing purposes.

Messaging, Telephone, and Email Providers

We may use communications providers to deliver text messages, emails, telephone calls, call tracking, and related services.

These providers may process telephone numbers, email addresses, message content, call information, delivery information, and consent records only as needed to provide communications services on our behalf.

Text-message aggregators and service providers may receive mobile information only as necessary to transmit and manage requested text-message communications.

Analytics, Advertising, Maps, and Scheduling Providers

We may use third-party services for:

Website analytics

Advertising measurement

Maps and location features

Appointment scheduling

Website hosting

Payment processing

Data storage

Customer support

Security and fraud prevention

These services may process limited information according to their functions and their applicable privacy terms.

Our website may contain links to third-party websites. Correira Brothers is not responsible for the privacy practices, content, or security of websites that we do not control.

Your Rights and Choices

Depending on where you live and applicable law, you may have the right to:

Request access to personal information we maintain about you

Request correction of inaccurate information

Request deletion of certain personal information

Object to or restrict certain processing

Withdraw consent where processing is based on consent

Opt out of marketing communications

Request information about our data practices

Submit a privacy-related complaint

These rights may be subject to legal limitations, identity verification, record-retention duties, contractual requirements, and other exceptions.

To submit a privacy request, contact us using the information in the Contact Information section.

We may need to verify your identity before completing a request. We will not discriminate against you for exercising a privacy right available under applicable law.

Opt-Out Instructions

Text Messages

Reply STOP to any text message from Correira Brothers to unsubscribe.

Reply HELP for assistance.

You may also contact us at:

Email: [email protected]
Phone: (401) 543-7000

Email Communications

You may unsubscribe from marketing emails by selecting the unsubscribe link included in the message or by contacting us directly.

You may continue to receive non-promotional communications that are necessary to respond to an inquiry, provide a requested service, complete a transaction, deliver important service information, or comply with legal obligations.

Telephone Calls

You may ask us not to make promotional calls by informing the representative who contacts you or by contacting us using the information below.

Requests to stop promotional communications will not prevent us from communicating with you about an active quote, scheduled move, service request, transaction, safety matter, or other non-promotional issue.

Do Not Track Signals

Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.

You may still control cookies and certain tracking technologies through browser settings, device settings, and advertising-platform privacy controls.

Children’s Information

Our website and services are intended for adults and are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we learn that personal information was collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

A parent or legal guardian who believes a child has provided personal information may contact us using the information below.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, legal obligations, or privacy requirements.

When changes are made, the revised Privacy Policy will be posted on our website with an updated “Last Updated” date.

Material changes may also be communicated through additional notices where required by applicable law.

Continued use of our website or services after an updated Privacy Policy is posted means the revised policy will apply to information collected after its effective date, subject to applicable law.

Contact Information

For questions, concerns, privacy requests, or communication preferences, contact:

Correira Brothers Moving & Storage, Inc.
85 Academy Avenue
Providence, Rhode Island 02908
United States

Email: [email protected]
Phone: (401) 543-7000
Website: https://correirabrothers.org

Last Updated: July 23, 2026